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Privacy Policy

This privacy policy covers Burnt Custard Ltd, including the burntcustard.com website.

We care about your privacy. We treat your Personal Information as confidential. We keep it on a secure server and we fully comply with the Data Protection Act 1998 and consumer legislation. We reserve the right to disclose this information in the circumstances set out below.
Any personal data that you volunteer whilst using our services e.g. your name, e-mail address, billing address, delivery address, contact telephone numbers, product selections and a password will be stored.

We may also collect information about where you are on the internet (e.g. the URL you came from, IP address, domain types like .co.uk and .com), your browser type, the country where your computer is located, the pages of our website that were viewed during your visit, and any search terms that you entered on our website (“User Information”). We may collect this information even if you do not register with us.
You should be aware that this site is being monitored and may capture information about your visit that will help us improve the quality of our service.
We use your information only for the following purposes:
• Processing your orders;
• For statistical or survey purposes to improve this Website and its services to you;
• To serve website content to you;
• To administer this website;
• If you consent, to notify you of information, products or special offers that may be of interest to you.
We may contact you for any of the above purposes whether by telephone, email or in writing.
When you register with us you have the option to receive marketing information from us by post or e-mail, about products, promotions or special offers which we feel may be of interest to you. In the event that you do not wish to be contacted for such purposes, ensure that you tick or untick the appropriate box as you go through the registration process. You may unsubscribe from our contact list at any time.
We will not release your personal information to any company outside of Burnt Custard Ltd for mailing or marketing purposes unless you have given your consent.
We will only share your personal data with our partners for the purpose of fulfilling your order, providing customer service to you and getting feedback to improve the service we provide.
Be aware that if requested by the police or a government authority investigating suspected illegal activities to provide your Personal Information and/or User Information, we are entitled do so.

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